The MBA, in collaboration with, the Ministry of Technology, Communication and Innovation (TCI) had organised a working session for banks on 27 September 2021 on the MoKloud platform. The platform was launched on 16 September 2021, as part of initiatives set up by Government to facilitate ease of doing business, and improve customer experience. As of 16 September, customers of banks can access and use electronic versions of birth and marriage certificates free of charge, instead of requiring postage stamps and queues.