Situations like the Covid-19 pandemic have accelerated the digital migration of banks, and customers. The MBA’s financial awareness tips on the use of digital channels aim at addressing the following questions:
- How does it work?
- What are the services available?
- Why should customers make use of same?
- What are the safety precautions to observe?
Important tips
1. Online Banking
Access your bank account using Mobile banking via a smartphone or tablet, and a laptop/computer for Internet banking. You must be priorly registered with your bank for same.
2. Check transactions & pay bills
You can check your bank balance, account information, latest transactions, statements, carry out payments & purchases and pay your bills through Mobile and Internet banking.
3. Safe, fast & efficient
Mobile and Internet banking are safe and contactless channels for carrying out banking transactions. It is also a fast and efficient way to access your funds and account information, and manage your finances at any time, and from anywhere.
4. Use of verified mobile apps & websites
Customers should ensure they are using a secure connection and verified bank websites for Internet Banking, as well as verified mobile apps provided by their banks.
5. Security
Security software on your mobile device or computer, as well as using a strong password are must-do’s to protect your account information. Contact your bank immediately if you have any suspicions.