Mauritius Bankers Association (MBA)Mauritius Bankers Association (MBA)Mauritius Bankers Association (MBA)

Community programmes

Website accessibility

The MBA website now supports accessibility for individuals with physical disabilities. The software benefits individuals with dexterity limitations that arise from a variety of conditions including: stroke/paralysis, arthritis, Multiple Sclerosis, Cerebral Palsy; age-related factors. It also helps those who have difficulty reading because of literacy deficiencies, limited English proficiency, dyslexia…
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Vaccination Campaign

As part of the Government’s objective to achieve herd immunity against Covid-19, the MBA has worked in collaboration banks with Business Mauritius, the Ministry of Health, and the Economic Development Board since March 2021, to coordinate a complex vaccination programme for bank staff. More than 5,000 bank employees have been…
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New MBA website

The new MBA website is now live, and has been structured according to the four strategic pillars of the MBA, namely: Advocacy, Thought Leadership, Capacity Building, Community Engagement. The visual identity of the website includes the new MBA colour palette, and will support accessibility for persons with special needs. Banking…
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Glossary of Common Banking Terms

As part of its Community Engagement initiatives, the MBA continues to sensitise its audience on the services, and facilities offered by banks, and ways to manage & secure their personal finance. Our social media messaging for the month of July was based on the Glossary of Common Banking Terms released…
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Covid-19 initiatives

The MBA is actively working to support the public at large, and the banking community, through the pandemic. In addition to its education campaigns on the safe use of contactless and digital channels (on peak time TV, Radio and social media), the MBA and its members have also worked hard…
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Contactless payments discussion & awareness

The MBA, in collaboration with Mastercard, has organised a working session for the banking industry on 21 May 2021. The objective of this event was to share best practices on Contactless Payments, with an opportunity to improve payments security, increase customer experience, and mitigate fraud on the market.
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Use of digital channels campaign

To foster the use of digital channels for banking during the lockdown and beyond, the MBA ran a TV campaign from 1 April to 15 April 2021, during the 19h30 news bulletin on MBC channel 1. The campaign is expected to have had a reach of 750,000 people This follows…
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National campaign on Cybersecurity

As part of its Financial Literacy initiatives, the MBA has conducted a radio campaign from 15 March to 28 March 2021, encouraging customers to use digital channels, such as Mobile & Internet banking for their banking transactions, in order to limit transmission of the Coronavirus, while ensuring their safety online.…
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Accessibility

The MBA is currently working on making banking services more accessible to customers with special needs. The MBA has collected data from its member banks on existing accessibility measures offered by banks, and is working on making this information more accessible to clients. The MBA has also contributed to the…
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Monthly financial wellness tips on social media

Well-informed banking customers can make the best of their banking ecosystem, especially in relation to digital banking services. In order to ensure that customers are aware of the tools available to them, and the best way to make use of same, the MBA has introduced a series of monthly financial…
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